Mercedes Viola – English360 Community Webinar

June 25th, 2012

Our next community webinar is a special event: on Wednesday 4th July 2012 (UTC 16.00, CET 18.00) our guest speaker will be Mercedes Viola. Register here for this upcoming English360 Community Webinar.
In today’s knowledge economy, corporate clients need to become competent business English communicators. However, this could mean many different things depending on the people, the organization, the context and the changing circumstances and times.
On 4th of July (GMT 16.00, CET 18.00; check your local time), Mercedes Viola will share ideas on how to design different programmes and materials for business English learners. She will discuss how a mixture of traditional face-to-face sessions and online training blends the best of two worlds, allowing clients to reach the performance levels they need.
In this webinar, Mercedes will give practical examples of how she uses English360 to design effective learning experiences for her clients.

Mercedes Viola lives and works in Uruguay. She holds a degree from the Universidad de la Republica Oriental del Uruguay and is finishing her MA in TESOL.
Mercedes has been running a language school for more than 20 years. She is in charge of designing business English learning experiences for government-owned organizations, universities and many well-known global companies such as Microsoft, HP, American Express, McDonald’s, Deloitte, John Deere and MasterCard. She designs materials for business English clients and trains new teachers on business English.
Mercedes contributes to the British Council Teaching English site and is an active member of the BESIG Online Team. She delivers online presentations and workshops, and coordinates online events. She won the IATEFL BESIG Facilitator Scholarship in 2011.
Our English360 Community Webinars are held in our English360 WebEx meeting room. Register now to attend.
Join us on 4th July to share and get ideas!



  1. I am looking forward to following a webinar by Mercedes, as I have been following her on Twitter for donkey years :-p ; never had the chance to exchange views face-to-face, though.

  2. [...] during our English360 Community Webinar presented by Mercedes Viola we discussed designing effective learning experiences. Mercedes [...]

  3. Hi! This looks like an interesting event, but I have arrived after-the-fact. Is there a recording available?

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